I LIVE IN SOUTH AFRICA, HOW WILL MY ORDER BE DELIVERED?

All orders are sent via a door-to-door courier service. Please make sure that there is someone to receive your order at your nominated address between Monday to Friday, 9:00am-5:00pm. Please note that your order will take 2-3 working days from date of payment to arrive.

I LIVE IN SOUTH AFRICA, HOW MUCH DOES SHIPPING COST?

Orders over R600.00 are couriered for free! Orders under R600.00 are couriered at a rate calculated at checkout based on where you live.

WHEN WILL MY ORDER ARRIVE?

Products are shipped from Cape Town, South Africa. Orders are dispatched within 1-2 working days, unless otherwise notified. Orders take 2-3 working days to arrive from date of payment depending where in South Africa you are. 

I LIVE OUTSIDE OF SOUTH AFRICA, CAN I ORDER ONLINE, AND HOW MUCH WILL IT COST?

Please send us an email at hello@luluandmarula.com and we will do our best to assist you. 

I WANT TO MAKE AN ORDER, BUT I AM NOT FAMILIAR WITH PAYFAST, CAN YOU TELL ME MORE?

PayFast is a safe and secure online payment service, similar to PayPal. The reason why we use PayFast over PayPal is because PayPal does not process orders in South African Rand, and the Lulu & Marula online store only processes payment in South African Rand. PayFast is easy to use and totally free for buyers. To learn more about PayFast, please visit their website.