I LIVE IN SOUTH AFRICA, HOW WILL MY ORDER BE DELIVERED?
All orders are sent via a door-to-door courier service. Please make sure that there is someone to receive your order at your nominated address between Monday to Friday, 9:00am-5:00pm. Please note that your order will take 2-3 working days from date of payment to arrive.
I LIVE IN SOUTH AFRICA, HOW MUCH DOES SHIPPING COST?
Orders over R500.00 are couriered for free! Orders under R500.00 are couriered at a flat rate of R40.00.
WHEN WILL MY ORDER ARRIVE?
Products are shipped from Cape Town, South Africa. Orders are dispatched within 1 working day, unless otherwise notified. If you are based in South Africa, orders will take 2-3 working days to arrive from date of payment. If you are based outside of South Africa, orders can take up to 15 working days or longer.
I LIVE OUTSIDE OF SOUTH AFRICA, CAN I ORDER ONLINE, AND HOW MUCH WILL IT COST?
At this stage we only ship within South Africa.
I WANT TO MAKE AN ORDER, BUT I AM NOT FAMILIAR WITH PAYFAST, CAN YOU TELL ME MORE?
PayFast is a safe and secure online payment service, similar to PayPal. The reason why we use PayFast over PayPal is because PayPal does not process orders in South African Rand, and the Lulu & Marula online store only processes payment in South African Rand. PayFast is easy to use and totally free for buyers. To learn more about PayFast, please visit their website.